Privacy Policy

Introduction

This privacy policy is provided by Naritive SA (Pty) Ltd ('we', 'our' or 'us'). We are the controller of personal data obtained through https://naritive.co, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.

This policy has been prepared to be compliant with applicable data protection laws.

Personal Data We Collect

We may collect and process the following data about you:

• Identity and Contact Data: Your name, company details, email address, telephone number, and address.
• Financial and Transaction Data: Payment card details and details of services you have purchased from us.
• Technical and Usage Data: IP address, browser information, and information about how you use our website and services.

This data is collected directly from you when you use our website, purchase services, or correspond with us.

How and Why We Use Your Data

Under applicable data protection law, we can only use your personal data if we have a proper legal basis. We use your data to:

• Perform a contract with you (e.g., to provide the services you have paid for).
• Comply with our legal obligations.
• Pursue our legitimate interests (e.g., to improve our services), provided your interests and fundamental rights do not override those interests.

Data Sharing and Security

We may share your data with trusted third parties such as payment processors and IT service providers. We have appropriate security measures in place to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

Your Rights

Under applicable data protection law, you have rights including:

• Your right of access - to ask for copies of your personal information.
• Your right to rectification - to ask us to rectify inaccurate information.
• Your right to erasure - to ask us to erase your personal information in certain circumstances.
• Your right to object to processing - including for direct marketing.

To exercise any of these rights, please contact us at info@naritive.co.za.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@naritive.co.za.